At last, a long distance telephone company that is there for you! Our previous carrier, with whom we had a five year history, shut us down on the Friday before labor day for no known reason. Their help desk couldn’t do anything for us until Tuesday! Not only that, their help desk agent suggested we shop for a better price…
Therefore, I Googled the immediate world looking for reasonably priced services. I found a comparison list of some 20 offerings. Pioneer was at the top of the list price per minute wise.
But it wasn’t price that attracted me so much as they had received the highest rating for customer service, “outstanding.” As a customer experience psychologist, I couldn’t resist. I called them and would you believe, got a live, charming person, Rosemary Westervelton, on the phone immediately. No voice mail hell here LOL
Rosemary walked me through the sign up process on line (a breeze with her help, gave me her extension so I could follow up directly with her the next day. I now have the phone number, extension and email address of personal service. Please tell me where you can find another phone company with that kind of attention to customer needs!
Contact us for a free consultation and quote.
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