I’ve reached a point, because of Amazon.com’s outstanding customer service features that I try to buy from them whenever possible. Here are three good reasons:
1. Most of the time their prices are competitive and (even with shipping costs) better than other online vendors or local stores.
2. It is easy to return items that don’t live up to expectations (as described) or defective. You simply go to the return section, fill out the form and print out the return label,. Put the item back in the box and drop off at your local UPS store. About two days or so later you will get an email telling you they have received it. If you asked for a refund, the money is back in your credit card account within days!
3. The “call me now” feature.
Have a question. Type in your phone number and click call me now. Your phone rings instantly and there is a live person there to talk to!
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